This report presents the findings of a study to estimate the economic impact of poor basic skills on workplace perf... Show more
This report presents the findings of a study to estimate the economic impact of poor basic skills on workplace performance. The study aims to address the lack of evidence on the prevalence of poor basic skills in the workplace and its impact, as well as the costs and benefits associated with public-funded basic skills training. Successive UK governments have focused on addressing basic skills deficit in the workforce in recognition of the economic and wider public benefits. However, much of the research evidence on the impact of basic skills interventions has focused primarily on employees' basic skills levels rather than on the impact of these skills on employers. There is little reliable evidence on the scale of costs resulting from basic skills deficits in the workplace. Where research has been undertaken in this field, it has focussed on the routes through which employers might incur costs rather than attempting to estimate them.
Evidence from the case studies suggest that some employers may be underestimating the extent of their basic skills gaps, which could point to a lack of effective mechanisms to measure and monitor basic skills in the workplace. A recurring theme from the case studies was that some employers have a very narrow understanding of literacy and numeracy in relation to job roles and requirements and business performance. In order to better understand and support their employees in meeting the literacy and numeracy demands of the workplace, employers need support in understanding the literacy and numeracy components of workplace tasks. Some employers make use of low cost and informal mechanisms, like scaffolding of tasks or explicit on-the-job training, in order to diminish the impact of poor skills. The case study evidence suggests that the supply of training needs to be more closely aligned with the demands of the workplace. There was little evidence that firms were interested in helping their employees' to gain a formal qualification, except where that qualification was deemed to have an external currency.
Edited excerpts from publication.
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Authors:
Tu, Trinh; Colahan, Matt; Hale, Chris; Swain, Jon ... [+] Show more
Tu, Trinh;
Colahan, Matt;
Hale, Chris;
Swain, Jon;
D'Souza, John;
McCallum, Alex;
Mallows, David;
Carpentieri, J. D.;
Litster, Jenny;
Creese, Brian;
Duncan, Sam;
Kersch, Natasha [-] Show less
Date: 2016
Geographic subjects:
England; Great Britain; Europe
Resource type: Government report or paper
Series name: BIS research paper
Subjects:
Literacy; Numeracy; Employment ... [+] Show more
Literacy;
Numeracy;
Employment;
Research;
Workforce development;
Performance;
Economics;
Skills and knowledge [-] Show less